Returns & Exchanges

At iKKO, we stand behind the premium quality of our audio equipment and offer a 30-day return window for items in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the electronics in their original box, ensuring all accessories, cables, and manuals are included to qualify for a full refund.

• 3.
  Ship to iKKO

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund to the original payment method within 5 to 7 business days.